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Overview

Agent Toolkits are pre-built integrations that extend what your agents can do. Each toolkit provides a set of specialized tools — query a database, search the web, run Python code, manage todos, and more — that agents invoke during a conversation based on your personality prompt and instructions.

Toolkits handle authentication, API wiring, and error handling so you can focus on agent behavior instead of building integrations from scratch. Combine multiple toolkits on a single agent to support complex, multi-step workflows.

Toolkits section showing available toolkits by category

Why Use Toolkits?​

BenefitDescription
Ready to deployPre-configured integrations with sensible defaults — add a toolkit and start using it in minutes.
Secure by designOAuth, service accounts, and encrypted connections are managed centrally in Settings → Connections.
ComposableMix and match toolkits on one agent — for example, Knowledge Base + Python + Database for financial analysis.
Prompt-drivenReference tools in your personality prompt with the @ symbol so the agent knows when and how to use each capability.

Toolkits vs. Tools​

EKB offers two ways to extend agent capabilities. Choose based on what you need:

TypeWhat it isBest for
ToolkitsPre-built platform integrations (this section)Standard capabilities and third-party apps (Gmail, Jira, Slack, databases, code execution, and more)
ToolsCustom tools and workflows you create or importProprietary APIs, business logic, and reusable multi-step automations — see Tools
tip

Many Agent Templates ship with toolkits already selected. Start from a template when you want a proven toolkit combination for a specific role or workflow.

Adding Toolkits to an Agent​

  1. Open your agent in the Agent Builder and go to the Toolkits tab in the left sidebar.
  2. Browse available toolkits by category and click Add to Agent for each one you need.
  3. Click Configure on any toolkit that requires a connection and complete setup in Settings → Connections if prompted.
  4. Return to General Settings and update the Personality Prompt. Type @ to insert a tool reference and tell the agent when to use it.
  5. Save your changes and test the agent in Chat.

For a step-by-step walkthrough of creating your first agent, see Create Your First AI Agent.

Available Toolkits​

Toolkits in the Agent Builder are grouped by category. Select any card and click Add to Agent to attach it to your agent.

Knowledge & Content​

Data & Analytics​

Code & Development​

Planning & Productivity​

Finance​

Automation & Workflows​

Integrations & APIs​

Third-party services and platform connectors for email, cloud storage, CRM, project management, messaging, and more.

Agent Communication

Allow your agent to communicate with other agents in the project.

Azure Active Directory

Manage Azure AD users, create accounts, update profiles, and handle user lifecycle operations.

Gmail

Send emails, search messages, create drafts, and manage email communications via Gmail API.

YouTube

Make custom API calls to YouTube Data API v3 for managing videos, channels, playlists, and more.

Google Docs

Create, read, edit, and manage Google Documents with formatting, tables, and templates.

Google Sheets

Read and update Google Sheets for data synchronization and reporting.

Google Drive

Manage files and folders in Google Drive for document processing and organization.

Dropbox

Manage files and folders in Dropbox for document storage, sharing, and team collaboration.

Microsoft Outlook (Mail & Calendar)

Send emails, search messages, create calendar events, and manage your Outlook inbox and calendar.

Odoo ERP

Connect to Odoo ERP system for CRM, sales, inventory, and business process management.

Google Cloud Platform

Run BigQuery analytics, invoke Cloud Run services and HTTP-triggered functions, and query Cloud SQL using a service-account connection.

Asana

Connect to Asana for project management, task tracking, and bug triage workflows.

Jira

Connect to Jira for issue tracking, project management, and bug triage workflows.

Confluence

Connect to Confluence for team collaboration, documentation, and knowledge management.

ClickUp

Connect to ClickUp for project management, task tracking, and team collaboration.

Slack

Connect to Slack for team communication, channel management, and workspace collaboration.

Google Chat

Search, send, and manage messages, spaces, and members in Google Chat.

SharePoint

Browse, search, and read files in SharePoint document libraries. Navigate folder hierarchies and find content across sites.

Salesforce CRM

Connect to Salesforce to manage customer relationships and sales data.

Microsoft Teams

Send messages to channels and users, create channels, and manage Teams resources.

Discord

Manage Discord servers with messaging, channel management, role assignments, and member moderation.

Telegram Bot

Send messages and media, manage chats and members, and create invite links via a Telegram bot. Authenticates with a BotFather bot token (not OAuth).

WhatsApp

Send text messages, media, and pre-approved templates via WhatsApp Business API for customer engagement.

Twilio

Send SMS messages through a Twilio account.

Typeform

Create and manage Typeform forms, retrieve responses, and configure webhooks for conversational surveys.

Zoho People

Manage employee attendance with check-in/check-out tracking, attendance reports, bulk operations, and employee lookup via Zoho People.

BambooHR

Look up employees, managers, PTO balances, and who is out of office.

Zoho Desk

Manage tickets, contacts, agents, and help-center articles in Zoho Desk.

Facebook Pages

Manage Facebook Pages — create posts, photos, and videos.

HubSpot

Integrate with HubSpot for marketing, sales, and CRM operations.

Microsoft Excel

Create, edit, and analyze Excel workbooks with advanced spreadsheet capabilities. Powered by Microsoft Graph API for seamless Office 365 integration.

Microsoft Word

Create, edit, and manage Word documents with comprehensive document processing capabilities. Powered by Microsoft Graph API for seamless Office 365 integration.

Google Slides

Create, edit, and manage Google Slides presentations with templates, text replacement, and image insertion.

Google Calendar

Create, read, update, and manage Google Calendar events and check free/busy availability.

Google Forms

Create forms, manage questions, and collect responses via Google Forms API.

Google Tasks

Create, list, update, complete, and delete tasks across Google Tasks lists.

Notion

Search, read, and write Notion pages and databases. Manage content and structured data in your Notion workspace via OAuth.

Freshservice

Freshservice ITSM — manage tickets, requesters, agents, and groups. Create, update, search tickets and make custom API calls.

PagerDuty

Manage incidents, inspect services, find on-call responders, and look up users.

Amazon S3

Upload, read, list, and manage files in Amazon S3 and S3-compatible storage. Generate presigned download URLs.

WordPress

Create, edit, publish, and manage pages, posts, media, and taxonomy on a WordPress site.

SMTP

Send email through any SMTP server using host, port, and optional login credentials.

Box

Search, read, upload, and manage Box files and folders via OAuth.

DocuSign

List envelopes and templates and inspect DocuSign account details via OAuth.

ElevenLabs

Convert text to speech with an ElevenLabs API key.

LinkedIn

Read the connected LinkedIn profile and create posts via OAuth.

Zoom

Manage Zoom users, meetings, webinars, and recordings with Server-to-Server OAuth credentials.

ServiceNow

List, create, update, and search ServiceNow cases with username/password credentials.

Jenkins

Manage Jenkins jobs, builds, nodes, and pipelines with username and API token auth.

Odin AI Tools

Summarize, search, extract, classify, and manage documents and Knowledge Base content with Odin API credentials.

  • Agent Templates — Pre-built agents with toolkits already configured for finance, legal, HR, and IT workflows
  • Tools — Create custom tools and attach workflows to your agents
  • Best Practices — Prompt engineering and toolkit usage guidance