Knowledge Base Toolkit

The Knowledge Base Toolkit is a workflow node. Its tools include Get Knowledge Base Summary. These tools run in the workflow and do not use a third-party account. Type @ in a field when the value should come from an earlier step.

Authentication

Knowledge Base tools do not use a connected third-party account. Add the node to the workflow and set the fields on the tool.

Tools

Get Knowledge Base Summary

Retrieves knowledge base summary.

Field	Required	Description
—	—	This tool has no input fields.

Related

Agents can use this integration from chat. See Knowledge Base.

See all integrations on the toolkits overview.