Email/Password & Google Sign-In

EKB supports traditional email/password authentication and Google Sign-In for convenient and secure access to the platform.

EKB provides two primary authentication methods for individual users:

• Email/Password - Traditional email and password authentication
• Google Sign-In - Sign in with your Google account

Email/Password Authentication

Email/Password authentication allows users to create accounts and sign in using their email address and a password. This is the standard authentication method for most users.

Signing Up

1. Navigate to Sign Up

   • Click Sign Up on the login page
   • Or visit the sign-up page directly

2. Enter Your Information

   • Enter your email address
   • Create a secure password
   • Confirm your password (if required)

3. Complete Sign-Up

   • Click Sign Up or Create Account
   • Verify your email address (if required)
   • Complete any additional setup steps

Signing In

1. Navigate to Login

   • Go to the EKB login page
   • Enter your email address
   • Enter your password

2. Authenticate

   • Click Sign In or Log In
   • You'll be redirected to your dashboard upon successful authentication

Password Requirements

EKB enforces password security requirements:

• Minimum Length - Passwords must meet minimum length requirements
• Complexity - May include uppercase, lowercase, numbers, and special characters
• Security - Passwords are securely hashed and salted
• Storage - Passwords are never stored in plain text

Password Reset

If you forget your password:

1. Request Password Reset

   • Click Forgot Password on the login page
   • Enter your email address
   • Click Send Reset Link

2. Check Your Email

   • Look for the password reset email
   • Click the reset link in the email

3. Create New Password

   • Enter your new password
   • Confirm your new password
   • Click Reset Password

4. Sign In

   • Use your new password to sign in

Account Security

Best Practices:

• Use a strong, unique password
• Don't share your password with anyone
• Change your password regularly
• Use different passwords for different services
• Enable two-factor authentication if available

Google Sign-In

Overview

Google Sign-In allows users to authenticate using their Google account, eliminating the need to remember a separate password for EKB.

How It Works

1. Click Sign in with Google

   • On the login page, click Sign in with Google
   • Or click the Google Sign-In button

2. Select Google Account

   • Choose your Google account from the list
   • Or enter your Google email address

3. Grant Permissions

   • Review the permissions requested by EKB
   • Click Allow or Continue to grant access

4. Automatic Sign-In

   • You'll be automatically signed in to EKB
   • Redirected to your dashboard

Benefits

• No Password Required - Use your existing Google account
• Quick Access - Faster sign-in process
• Secure - Leverages Google's security infrastructure
• Single Account - One Google account for multiple services
• Automatic Updates - Profile information synced from Google

Requirements

• Google Account - A valid Google account
• Internet Connection - Required for Google authentication
• Browser Support - Modern browser with JavaScript enabled
• Permissions - Permission to use Google Sign-In

First-Time Setup

When signing in with Google for the first time:

1. Account Creation

   • EKB automatically creates an account using your Google email
   • Your profile information is synced from Google

2. Profile Completion

   • You may be asked to complete additional profile information
   • Some settings may need to be configured

3. Access Granted

   • You'll have full access to EKB features
   • Your account is linked to your Google account

Managing Google Sign-In

Linking Accounts:

• If you already have an email/password account, you can link it to Google Sign-In
• This allows you to use either authentication method

Unlinking Accounts:

• You can unlink your Google account if needed
• You'll need to set up email/password authentication first

Troubleshooting

Problem: Google Sign-In button not appearing

Solutions:

• Check your internet connection
• Clear browser cache and cookies
• Try a different browser
• Disable browser extensions that might block it
• Check if JavaScript is enabled

Problem: Permission denied or error during sign-in

Solutions:

• Check that you're using a valid Google account
• Verify your Google account is active
• Try signing out and signing back in
• Check browser pop-up blockers
• Contact support if issues persist

Problem: Account not created after Google Sign-In

Solutions:

• Verify your email address is correct
• Check if an account already exists with that email
• Try signing in with email/password if account exists
• Contact support for assistance

Choosing an Authentication Method

Email/Password

Best For:

• Users who prefer traditional authentication
• Organizations without SSO
• Users who want a dedicated EKB account
• Maximum control over account credentials

Considerations:

• Need to remember password
• Password management required
• Email verification may be required

Google Sign-In

Best For:

• Users who already have Google accounts
• Quick and convenient access
• Users who prefer OAuth authentication
• Simplified account management

Considerations:

• Requires Google account
• Dependent on Google services
• Internet connection required

Security Considerations

Email/Password Security

• Strong Passwords - Always use strong, unique passwords
• Password Storage - Passwords are securely hashed
• Account Lockout - Accounts may be locked after failed attempts
• Email Verification - Email verification may be required

Google Sign-In Security

• Google Security - Leverages Google's security infrastructure
• Two-Factor Authentication - Can use Google's 2FA
• Account Protection - Google's account protection features apply
• Session Management - Managed by Google's authentication system

Contact

For authentication-related questions or issues, contact Support.