Connect Odoo to the Knowledge Base

With the Odoo connector, you can bring your Odoo ERP data directly into the Knowledge Base. Once connected, EKB makes your business data — including CRM records, inventory, accounting, and more — accessible to your AI agents, enabling them to answer questions and build workflows from your live Odoo data.

Connecting to Odoo

1. Open Project Settings

   In your EKB project, navigate to Settings in the sidebar.

2. Go to Connections

   Select the Connections tab and find the Odoo tile under Business Applications.

3. Open the Odoo popup

   Click the Odoo tile. A popup appears with the option to connect Odoo ERP for business data access. Click + Add Odoo Connection.

4. Fill in the connection form

   Enter the following details:

   Field	Required	Description
   Connection Label	Yes	A display name for this connection (e.g. Production Odoo).
   Server URL	Yes	The URL of your Odoo instance (e.g. https://your-company.odoo.com).
   Database Name	Yes	The name of your Odoo database (e.g. your_database).
   Username	Yes	Your Odoo username (e.g. admin).
   API Key	Yes	Your Odoo API key. See below for instructions on how to generate one.

5. Save the connection

   Click Update Connection to save. Once authenticated, the Odoo tile on the Connections page will display a green dot and a count of your active Odoo connections.

✓You're now ready to use your Odoo data in the Knowledge Base!

How to Get Your Odoo API Key

1. Log into your Odoo account.
2. Go to Settings → Users & Companies → Users.
3. Select your user and click Preferences.
4. Under Account Security, click New API Key.
5. Give it a name and copy the generated key.

tip

Copy the API key immediately after generating it — Odoo will not display it again after you close the dialog.