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Connect Zoomin to the Knowledge Base

With the Zoomin connector, you can bring your structured product documentation — including manuals, release notes, and technical publications — directly into the Knowledge Base. Once connected, EKB makes your Zoomin content fully searchable and accessible to your AI agents.

Connecting to Zoomin​

  1. Open Project Settings

    In your EKB project, navigate to Settings in the sidebar.

  2. Go to Connections

    Select the Connections tab and find the Zoomin tile under Cloud Storage & Documentation.

  3. Open the Zoomin popup

    Click the Zoomin tile. A popup appears with the option to connect Zoomin so agents can search product documentation, manuals, and release notes. Click + Add Zoomin Connection.

  4. Fill in the connection form

    Enter the following details:

    FieldRequiredDescription
    API URLYesThe API endpoint of your Zoomin instance (e.g. https://api.example.zoomin.com).
    Web URLYesThe web URL of your Zoomin instance (e.g. https://web.example.zoomin.com).
    Bearer TokenNoA bearer token for authenticated API access. Required only if your tenant requires authentication.
  5. Save the connection

    Click Connect to save. Once connected, the Zoomin tile on the Connections page will display a green dot and a count of your active Zoomin connections.

✓You're now ready to sync documentation from Zoomin into the Knowledge Base!