Public Chatbot
EKB offers a Public Chatbot feature that lets you create a no-code AI chatbot powered by your data in real time. You can seamlessly integrate it into your website, Slack, Google Chat, Microsoft Teams, and more. By uploading custom data into your EKB Knowledge Base, EKB agents generate highly contextual, tailored responses that enhance customer engagement. The chatbot is fully customizable, including options for name, branding (colors and logo), placeholder text, suggestions, and more.
Make Your Project Public
To enable the Public Chatbot and integrate it into websites and other applications, you first need to make your project public.
- In your EKB project, go to Settings.
- Under Project Description, toggle Make Project Public.
- Scroll down and click Update to save changes.
Configure Your Chatbot
The Public Chatbot Appearance tab groups settings so you can stay on brand and control behavior:
- General — name, welcome message, placeholder, suggestions, disclaimer, default agent
- Conversation experience — thinking process, multiple chats, sources, welcome-message delay
- Capabilities — attachments, tool calls, hide tool calls
- Access & session — authentication, Okta client identity, auto-clear idle chat
- Appearance — colors, font size, and branding images
For detailed instructions on customization, visit Chatbot Configuration.
Integrate Your Chatbot
Once configured, you can embed your chatbot into websites and popular frameworks, or connect it to messaging platforms directly from the Integrations tab in the Public Chatbot settings.